Chapter 5 Petrie’s Electronics Case Questions (15 Points)
What do you think are the sources of the information Jim and his team collected? How do you think they collected all of that information? (5 points)
If you were looking for alternative approaches for Petrie’s customer loyalty program, where would you look for information? Where would you start? How would you know when you were done? (5 points)
Why shouldn’t Petrie’s staff build their own unique system in-house? (5 points)
Chapter 6 Petrie’s Electronics Case Questions (10 Points)
Are the DFDs in Figures 6-1 and 6-2 balanced? Show that they are, or are not. If they are not balanced, how can they be fixed? (5 points)
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