Read the case study on pages 19-21 in the textbook. Answer the two questions at the end of the case:
1. How effectively do you think Rachel spent her day?
2. What does the case tell you about what it is like to be a project manager?
The Moss and McAdams Accounting Firm case study, on pages 92-94 of the text, is a case of organizational structure and culture clash that has created problems in the organization and for a new project manager.
Answer the questions at the end of the case, being as specific as possible. Use the facts of the case to support your answers. When you answer these questions, think about the roles of each of the players: Sands, Palmer, Olds, and Crosby. How did each of them contribute to this situation?